Client profile: A manufacturer of medical equipment used to monitor all critical body functions during open-heart surgery, with approximately $5 million in annual sales.
The Challenge: This client not only wanted to explore new areas of savings in its shipping systems, but also needed greater visibility of its shipments in transit – an especially “critical” issue considering the nature of its business.
TDS Solution: Our innovative Transportation Management System provided all the tools this customer was looking for, online bill of lading, quoting, carrier selection, shipment tracking and real-time data, complemented by our personal follow-up to ensure that shipments arrived on time.
Tangible Result: We saved this client 10 to 15% on their shipping costs, and tremendous amounts of internal time and paperwork. Now, their customer service reps can monitor critical shipments and their shipping department can perform needed functions online, avoiding time-consuming phone calls and paperwork.